Appointment

Terms Of Use

These Terms of Service (referred to as “Don’t Look Back Coaching”,  “DLBC”, “Terms of Use,” or “Terms and Conditions”) outline the business-related terms, rules, and conditions governing the use of our website, https://dontlookbackcoaching.com. At DLBC, we provide expat and personal, faith based prayers services, mind and growth coaching services one-on-one, including phone, in-person, and Zoom. 

Throughout this website, the terms “we,” “us,” and “our” refer to Don’t Look Back Coaching. By using our services and accessing DLBC’s website, you hereby accept, acknowledge, and agree to be bound by these Terms of Service. The pronouns “you,” “user,” “client,” or “member” are used interchangeably in these Terms of Service and refer to any person, user, or entity accessing or using the services of our website.

1.1. User Agreement

Your use of our website signifies your agreement to these Terms of Service. If you do not agree with any part of these terms, you are not authorized to use our website or access our services. These Terms of Service apply to all users, and by using our website, you consent to be bound by these terms and conditions.

1.2. Changes and Amendments

We reserve the right to modify, change or amend any section or statement of these Terms by posting updates and revisions on our website. Any new features, tools, or services included will be subject to these Terms of Service. We may revise or amend the terms of these Terms of Service at any time. It would be the duty of the users to periodically check and familiarize themselves with this page to stay informed of any changes. Your use of this website following any updates or any modifications constitutes acceptance of those changes.

Eligibility and Requirements

2.1. Age Requirement

All the users of our services must be at least 18 years or older. Anyone under the age of 18 is not permitted to access or use our website. Violation of this policy will result in immediate suspension or ban from our website.

2.2. Information Requirement

 We offer an online platform designed for efficiency and responsiveness. To ensure the proper and smooth operation of our services, we require certain information from our users. Make sure to review our Privacy Policy to know more; however, mainly, the information includes the email address, phone number and name (if the user decides to provide that as a username). The information provided during registration is used solely to deliver the services as well as manage your account and is subject to our website’s policies and terms of use. In no way or shape do we sell or disclose the users’ information for monetary gains.   

2.3. Rules, Regulations, and Duties of Don’t Look Back Coaching Users

At DLBC, we value the integrity of our platform and the experience of our users. To make sure that our platform is safe and secure for everyone, we have established the following rules, regulations, and duties for all users:

  1. Users are required to consent to, adhere to, and accept the policies and terms and conditions outlined by DLBC. By accessing and using our platform, users agree to abide by these guidelines.
  2. All users are required to provide correct and accurate details and information when creating accounts or posting Content on Don’t Look Back Coaching. Misleading or false information is strictly prohibited.
  3. All interactions on DLBC should be conducted with respect and professionalism.
  4. Harassment, offensive behaviour or any kind of hate speech will not be tolerated.
  5. Users are liable for maintaining the privacy and security of their accounts. Sharing login credentials or engaging in unauthorized Access to other accounts is strictly prohibited.
  6. Users must comply with, acknowledge, and accept all applicable laws and regulations while using DLBC. This includes local, national, and international laws governing online activities and content.
  7. Users must respect copyrights and intellectual property rights and refrain from infringing on copyrighted materials or trademarks when posting Content on DLBC.
  8. Users are encouraged to report any violations of these rules or suspicious activities to DLBC’s support team promptly.

Website Services and Prohibited Actions

By using our website, whether directly or indirectly, you agree to use this service solely for the purposes outlined in these Terms and Conditions and in accordance with applicable laws, regulations, and rules, whether expressly stated or implied.

  • Accessing our resources through unauthorized means is prohibited.
  • You agree that any information you provide will be accurate, truthful, and lawful.
  • You will promptly report any unethical, illegal, or prohibited content to us.
  • You agree not to violate copyright, trademark, or any other intellectual property laws that may harm our business.
  • Chargebacks of payments already made will result in legal action.
  • You will not impersonate any person or use false identities to gain unlawful Access to accounts.
  • Unauthorized Access to the website is prohibited.
  • Tampering with copyrighted materials is strictly forbidden.
  • Engaging in prohibited, unethical, or unsolicited advertising related to our website is not allowed.

Rules For Receiving Services

Here are some general rules and statements for clients receiving services through phone, online, Zoom, face-to-face, and in-person consultations on our website.

Privacy and Security

  • Zoom/Online: Ensure your Zoom meeting link and password are kept confidential and only shared with authorized participants. Use a secure and private location to attend your Zoom coaching sessions to maintain Confidentiality and focus.
  • Phone: Keep your phone conversations private, especially in a secure location where you won’t be overheard.
  • In-Person: Respect the privacy of the coaching environment. Do not share personal information discussed in sessions without consent.

Technical Requirements

  • Zoom/Online: Ensure you have a stable internet connection to prevent disruptions during your session. Familiarize yourself with Zoom’s essential functions, such as muting/unmuting, video on/off, and chat features.
  • Phone: Ensure you have good reception to avoid call drops.
  • In-Person: Ensure you know the location of the meeting and arrive prepared with any necessary materials.

Punctuality

  • Zoom/Online/Phone: Join the session on time. This respects both your coach’s and your time. If you anticipate being late or need to reschedule, notify your coach as soon as possible.
  • In-Person: Arrive at the scheduled meeting location on time and inform the coach if there are any delays.

Professional Environment

  • Zoom/Online: Set up in a quiet, well-lit space free from distractions to make the most of your session. Dress appropriately as if attending an in-person meeting to maintain a professional atmosphere.
  • Phone: Find a quiet place to talk without interruptions.
  • In-Person: Respect the coaching space by maintaining a professional demeanour and dressing appropriately.

Engagement and Participation

  • Zoom/Online: Keep your camera on during sessions to enhance communication and build a better connection with your coach. Actively participate in discussions, exercises, and activities during the session.
  • Phone: Engage actively in the conversation and avoid distractions.
  • In-Person: Be fully present and engaged during the session. Participate in activities and discussions as required.

Communication Etiquette

  • Zoom/Online: Mute your microphone when not speaking to minimize background noise. Use the “raise hand” feature if you need to interject or ask a question during group sessions.
  • Phone: Speak clearly and listen actively. Avoid interrupting the coach.
  • In-Person: Maintain respectful communication. Allow the coach to guide the session and wait for your turn to speak.

Confidentiality

  • Zoom/Online/Phone: Respect the Confidentiality of discussions within the session. Do not record or share session content without permission.
  • In-Person: Maintain confidentiality about what is discussed during the session and do not share personal details outside of the coaching environment.

Multi-tasking

  • Zoom/Online/Phone: Avoid multi-tasking during the session. Focus on the conversation and activities to get the most benefit from your coaching.
  • In-Person: Give your full attention to the session. Avoid distractions and stay engaged.

Follow-up

  • Zoom/Online/Phone: Take notes during your session and review them afterwards to reinforce what you’ve learned. Complete any agreed-upon tasks or exercises between sessions to maximize progress.
  • In-Person: Reflect on the session and follow through on any action items discussed. Bring any completed tasks or reflections to your next session.

Rescheduling of Meeting

  • In case the coach for Don’t Look Back Coaching is running late or need to reschedule a session, she will notify the client in advance or as soon as possible in case of an emergency.

Conduct and Authority of Don't Look Back Coaching

The CEO, Admin, or the owner (“owner”) of Don’t Look Back Coaching is authorized to do the following.

  • Refuse or Takedown Content: The owner is authorized to refuse or remove any content, including but not limited to posts, advertisements, or user-generated content that violates any of our policies or is deemed harmful, inappropriate, or objectionable.
  • Terminate or Restrict Access: The owner reserves the right to terminate, deny, or restrict Access to and use of the website and its services to any user, entity, or individual without prior notice.
  • Issue Warnings: The owner can issue warnings to users who violate any rules. Multiple warnings may lead to permanent bans from the website.
  • Prohibit Unauthorized Business Deals: Users are prohibited from making business deals on behalf of Don’t Look Back Coaching without prior authorization. The owner, CEO, or affiliates will not be held responsible for any unauthorized business deals that turn out to be fraudulent or problematic.
  • Modify Terms and Conditions: The owner has the authority to modify these terms and conditions at any time. Users will be notified of significant changes and continued use of the website constitutes acceptance of the revised terms.

These measures are in place to maintain a safe, respectful, and legally compliant environment for all users of DLBC, ensuring that the platform operates smoothly and effectively while protecting the interests of both the company and its users. This authority structure is designed to provide clear and enforceable guidelines that support the integrity and functionality of Don’t Look Back Coaching as an expat and personal growth coaching website offering services through Zoom.

Proprietary Rights

TL&C Cafe LLC and the owner of this website, Lisa Carr hold the legal ownership and copyright of all intellectual property on this website, including images, graphics, videos, audio files, text, logos, button icons, data compilations, and software (“Content”). Our intellectual property is safeguarded by local and international copyright laws. Additionally, the compilation of all content on this website is exclusively owned by our website and is protected by U.S. and international copyright laws.

No individual is permitted to transmit, distribute, post, copy, republish, or upload content from this website without prior written consent from us. Any unauthorized alteration or use of content outside the scope of these Terms and Conditions infringes upon intellectual property rights. Accessing our website does not confer ownership rights or titles to our content or other intellectual properties.

Furthermore, it’s important to note that any content uploaded by users or posted by users on our website remains the property of the respective users and does not become the property of the owner of this website.

Payment and Refund Policy

Accepted Payment Methods

Don’t Look Back Coaching accepts payments through the following methods.

  • Online: Credit cards and debit cards are available via secure payment gateways.
  • Check personal and business checks.
  • Bank Transfer: Direct bank transfers.
  • Wallet Transfer: Transfers from digital wallets.

Payment Collection Frequency

Payments at Don’t Look Back Coaching are collected based on the client’s preferences. We offer both one-time payments and flexible recurring subscription plans. Clients can choose subscription durations ranging from one week to longer, depending on their coaching needs.

Refund Policy

We have a strict no-refund policy. All sales are final, and no refunds will be issued. Clients are encouraged to thoroughly review service details before making a purchase.

Billing and Invoicing

Following each transaction, users will receive detailed invoices. These invoices will include information about the services provided and payment details. Clients have convenient Access to their accounts to review and upgrade services or check invoice details.

Payment and Pricing Inquiries

All payment and pricing-related inquiries should be directed to our customer support team. We are committed to providing transparent and efficient payment solutions to enhance your experience with Don’t Look Back Coaching.

Affiliates and Online Links

From time to time, we may promote, affiliate with, or partner with other individuals or businesses whose programs, products, and services align with our mission. In such cases, we may receive financial compensation or other rewards for promoting, marketing, sharing, or selling these programs, products, or services. However, we are highly selective and only partner with entities whose offerings we respect and believe can provide value to our clients.

Despite this, you agree that any such promotion or marketing does not constitute an endorsement. It is your responsibility to use your own judgment to determine the appropriateness of any such program, product, or service for your needs. By engaging with these offers, you assume all risks and Don’t Look Back Coaching is not liable for any outcomes.

No Endorsement

References or links on the DLBC’s website to information, opinions, advice, programs, products, or services of any other individual, business, or entity do not constitute an official endorsement. We share this information for your self-help purposes only. We are not responsible for the content, blogs, emails, videos, social media, programs, products, and/or services of any other person, business, or entity that may be linked or referenced on our website. Similarly, if our website link appears on any other individual’s, business’s, or entity’s website, program, product, or service, it does not constitute an endorsement of them, their business, or their website either.

Third-Party Links

This website may contain links to third-party websites. These links are provided for your convenience and information only. Don’t Look Back Coaching has no control over the content, privacy policies, or practices of any third-party websites. We are not responsible for the accuracy, relevance, timeliness, or completeness of any information on these third-party websites. Accessing these linked websites is at your own risk, and you should review the terms and conditions and privacy policies of these websites before using them. The inclusion of any links does not imply endorsement by DLBC of the linked website or any association with its operators.

Governing Law

The policies, rules and Terms and Conditions of this website shall be governed by and construed in accordance with the laws of the state of New York.

General Disclaimer

DLBC provides guidance and support but makes no guarantees regarding outcomes. The information provided is for general purposes and does not constitute professional advice.

Changes to Terms

DLBC reserves the right to modify these Terms at any time. Users will be notified of significant changes, and continued use of our services constitutes acceptance of the updated Terms.

For any questions or concerns regarding these Terms, please contact us at support@dontlookbackcoaching.com.

Scroll to Top